IT Services & Support
We work with our clients based on three principles: Honesty, Quality, and Professionalism
IT
Services & Support
We proudly extend our services in IT Services and support. With technical prowess and experience, our highly skilled support team will make sure that your business is leveraged against your competitors.
We offer:
- MAC and PC Support
- Computer Networking for Small Business
- IT Infrastructure Management
Through computer networking, you can easily share your business resources. Sharing the resources is not only cost-efficient but can also protect the data if the network is properly secured.
With our IT Support Services, you can increase the productivity of your business, avoid security breaches, and run your business operations without worrying about the technical challenges.
Mac & PC Support
Computer Networking
Wireless Networking
IT Consulting
On-Site Services
Affordable Cost
ON‐SITE SURVEY
$150/Hr.
- IT Support & Services
- Security Camera Installation Survey
COMPUTER SETUP
Please have the area for your new computer ready & clear. Service does not include removing the old equipments $125/Computer
- Setup and connect computer, monitor, keyboard, mouse, and speakers.
- First-Run setup.
- Create user accounts (if applicable).
- Verify network and internet connectivity on the existing working network.
- Set up web browsers.
- Demonstrate basic computer functionality.
- Install and configure up to 1 software program/ application.
- Setup 1 email account (Apple Mail or MS Outlook).
- Install one PC desktop compatible hardware device (printer, external hard drive, video card, RAM, etc.)
COMPUTER DIAGNOSTICS
$130/Computer
- Diagnose issues and provide estimates for solutions.
- Remove unwanted programs.
- Clean up temporary files.
- Scan & activate existing security software (Anti-Virus/ Diagnostics software not included)
PRINTER/ SCANNER SETUP
$50/Device
- Standard – Via USB
PRINTER/ SCANNER SETUP
$75/Device
- Network – On existing-working wired or wireless LAN
DATA BACKUP/ DATA TRANSFER
Additional fee for data over 20 GB - $ 95.00 $195/Computer
- Backup or transfer data from one device to another (Computer or an External hard drive).
- Install the manufacturer’s software and configure automated back-ups if data is backed up to an external device.
- Service does not include recovering lost data, accidentally deleted data or data on failing or damaged drives.
EMAIL SETUP
Please have the usernames and passwords for any existing email accounts handy $50/Account
- Configure E-Mail account on Microsoft Outlook / Outlook, Apple Mail & Mobile Device Mail App.
HARDWARE INSTALL
$175/Component
- Install one desktop PC based internal or external component such as a graphics card, hard drive, optical drive, or memory.
- Install the needed software or drivers.
- Test for proper functionality.
HARDWARE REPAIR
$150/Device - Estimate
- We repair nearly all computers including desktops, all-in-ones & notebooks. We will diagnose and give you an estimate of the costs before beginning any work. Sometimes the cost to repair exceeds the price to just purchase a new one and we’ll make sure we tell you if that’s the case.
- The price of a repair will vary based on brand, the extent of damage, and the cost of replacement parts. For products not covered by the manufacturer’s warranty, we will provide an estimate of the cost for repair after an initial diagnostic. If we believe it is not cost-effective to repair, we’ll let you know.
MEMORY/ RAM INSTALL
Subject to upgradeable computers $75/Computer
- Install RAM into one computer.
- Verify RAM is recognized in the BIOS and operating system.
- Test devise for proper functionality.
OPERATING SYSTEM INSTALL
You must supply your operating system or manufacturers restore discs. $180/Computer
- Install one operating system on a functioning drive.
- Install the needed software or drivers.
- Install all critical updates.
- Configure for optimum performance.
- Test for proper functionality.
SOFTWARE INSTALLATION & SETUP
Cost of software not included. Please have your discs, product key information and any account credentials readily available. $120/Computer
- Install up to 2 software/ programs.
- Install the necessary software updates.
- Create desktop, start menu, and quick launch bar shortcuts.
- Test the proper functionality of the software.
WIRELESS NETWORKING
Add one (1) additional device at $ 30.00 $100/Router
- Setup and configure network settings for 1 router.
- Complete ISP (Internet service provider) setup and connect the router to the modem.
- Give the network a unique name (SSID).
- Enable wireless encryption on the network to secure your broadband signal from use by others.
- Change the administrator’s username and password.
- Enable devices to share the Internet, files, and printers.
- Connect two networkable devices to the network (including network-enabled computers, televisions, and more).
- Test and repair network and internet connectivity (if needed).
TECHNOLOGY CONSULTATION
(Remote Consulting - $100) $150/Hr.
- A one-hour site visit by our consultant to assess technological needs and recommend solutions.
- Review your current devices.
- Recommend options for integration, upgrades, and purchases.
TECH TRAINING
Training does not available on techniques or services such as virus and spyware removal. $150/Session
- Up to 60 minutes of training with an IT associate on your computer and selected topics.
- Demonstrate features & functions.
Monthly Service Contract and Remote Support Available for Small Business. For questions and more information about the Full Service / Job description regarding the above-mentioned services. Please feel free to contact us, we would be happy to assist you. Thanks.
We're Here To Assist!
Office
Asncom Inc.
332 S Michigan Ave, Ste 121
Chicago, IL 60604
Hours
M-F: 9:00 AM - 5:00 PM
S-S: Closed